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Belong Arena Time FAQs

ANNOUNCEMENT ON THE BELONG ARENA TIME CREDITS.

The ability to purchase BELONG Arena Time Credits within GAME Wallet shall be closing on 10th JUNE 2024.

As of 10th June 2024 (‘Closure Date’) the ability to purchase Arena Time credits (‘Arena Time Credits’) to be used for playing time at a BELONG arena (‘Arena Time’) within your GAME Wallet account shall come to an end.

After the Closure Date, BELONG arenas will no longer be accepting Arena Time Credits as a form of payment. However, you may still purchase Arena Time with cash or card at any of our Arenas (which can be found here).

All enquiries regarding existing and future bookings of Arena Time can be made by contacting your local BELONG arena via their email address. Arena availability can also be found at the bottom of each arena page on the website.

Any existing Arena Time Credits held in your GAME Wallet shall be refunded to you into the bank account details from which you purchased the Arena Time Credits. You will be contacted via the email address connected to your GAME Wallet account to confirm your final Arena Time Credit balance and details of the refund due to you.

We apologise for any inconvenience caused, if you have any further queries, please refer to our FAQs below.

GAME Wallet and BELONG GAME terms and conditions shall apply.

Nothing in this communication affects your statutory rights.

ARENA TIME CREDITS FAQs.

The ability to purchase BELONG Arena Time Credits within GAME Wallet shall be closing on 10 JUNE 2024

As of 10th June 2024 (‘Closure Date’) the ability to purchase Arena Time credits (‘Arena Time Credits’) to be used for playing time at a BELONG arena (‘Arena Time’) within your GAME Wallet account shall come to an end.

After the Closure Date, BELONG arenas will no longer be accepting Arena Time Credits as a form of payment. However, you may still purchase Arena Time with cash or card at any of our Arenas (which can be found here).

QUESTION

ANSWER

When will I no longer be able to top up my Arena Time Credits via my GAME Wallet account?

The ability to purchase Arena Time Credits to be used for playing time at a BELONG arena will no longer be available via GAME Wallet as of the Closure Date.

Prior to closure of this service, you will be able to continue to add Arena Time Credit via your GAME Wallet account.

Am I able to use my Arena Time Credits before the Closure Date?

 

You will be able to purchase Arena Time Credits in accordance with the Game Wallet terms at https://www.gamewallet.co.uk/user/tcs and the Belong arena terms at https://www.belong.gg/terms-and-conditions/ prior to the Closure Date.

This includes:

·       Purchase Arena Time credits using your GAME Wallet account;

·       purchase Arena Time Credits at any BELONG arena (find our local arena here); and

·       Use your Arena Time Credit for playing time at a BELONG arena.

How do I top up my Arena Time after the Closure Date?

After the Closure Date, you will only be able purchase Arena Time at any BELONG arena with cash or card.

What will happen to my Arena Time credit?

If you have any Arena Time Credit you have remaining held within your GAME Wallet account following 10 June 2024, GAME shall contact you directly via the email address connected to your GAME Wallet account to confirm your final Arena Time Credit balance.

The remaining balance shall be refunded to the bank account details from which you originally purchased the Arena Time Credits.

Who do I contact regarding my existing balance or using my remaining credit?

You may contact your local BELONG arena via their email address to discuss any existing or future bookings.

Arena availability can be found at the bottom of each arena page on the website.